When will I receive my order?

Typically, orders will take 1-3 days to process. Local deliveries throughout Vancouver Lower Mainland can be expected anywhere between 2-5 business days once they are shipped. Shipping across Canada takes 5-9 business days. If you require rush shipment, please contact us at hello@houseofgardenia.com prior to purchase. We will try our very best to accommodate all rush inquiries. 

Where do you deliver?

We will deliver to Vancouver and areas within 30 km of Surrey, B.C. Delivery fee is $12 or free pickup can be arranged from Surrey or Richmond, B.C. 

Do you offer U.S. and International shipping?

Yes, please contact us at hello@houseofgardenia.com for a shipping quote prior to ordering. 

Can you include a personalized note with my gift box? 

Of course! Please fill in the box at check-out requesting your personal message. We will handwrite your sentiment on a note card and include it with your gift box. 

What is your return policy?

At House of Gardenia, it is our goal to make gift giving and receiving a heart warming experience. Because of the time and care we put into assembling each gift box, all sales are final. However, if your gift box is damaged in any way due to shipping or handling, please notify us immediately and we will make sure we make it right.